During the Tenancy
During the tenancy, the Tenant must follow certain rules and obligations which are
usually specified in your Tenancy Agreement. Your Tenancy Agreement specifies your
responsibilities and details how you are supposed to treat your rental accommodation.
If you do not taking steps follow these rules, you will be breaching your contract
and can risk of your Landlord to end your tenancy. If you are not sure of any contents
within the Tenancy Agreement, please disscuss with one of our consultants or seek
for legal advice before you enter into the contract.
What does Tenant-like Manner mean?
This is a most commonly used expression in the Tenancy Agreement. During the tenancy,
you are obliged to act in a “Tenant-like Manner”. To explain this expression, this
term was clarified in the court case in 1953 between Warren vs Keen as below:
“The tenant must take proper care of the place. He must, if he is going away for
the winter, turn off the water and empty the boiler. He must clean the chimneys,
when necessary, and also the windows. He must unstop the sink when it is blocked
by his waste. In short, he must do the little jobs about the place which a reasonable
tenant would do. In addition, he must, of course, not damage the house, wilfully
or negligently; and must see that his family and guests do not damage it: and if
they do, he must repair it..” It is the tenants responsibility to keep the
interior of the property and its fixtures and fittings in the same working order
and condition throughout the tenancy as they found it when they first moved in.
The tenant is obliged to report to the landlord any repairs or matters that fall
under the landlords obligations. We suggest this is done in writing.
What are the other common obligations Tenant should be aware?
- To pay the rent on time
- To make sure utilities are under Tenant’s name and pay for the bills (also council
- To pay for Inventory (either check-in or check-out)
- To keep the interior of the Premises and Fixture & Fittings in the same repair (except
fair wear and tear)
- To inform the Landlord if anything need repairing.
- To prevent damage occurring to any pipes or other installation. (Keep Central Heating
on during the winter to avoid pipes freezing.)
- To keep the drains free from obstruction.
- To avoid overloading of electrical circuits and maintenance of battery operated
appliances (Smoke alarm, etc)
- To keep the garden tidy
- Not to do or fail to do anything that leads to voiding the policy of insurance on
- To allow Landlord’s or Agent’s authorised workman to enter the Premises to do repair
works upon reasonable notice.
- To allow the Landlord or his agent during last 30-60 days of tenancy to show the
Premises for releting.
- Not to sub-let the premises
- Not to decorate or make any alternations to or in the Premises.
The above obligations are just a few examples. Depending on which Tenancy Agreement
you sign, these requirements differ and you should fully understand your obligations
before entering into the contract.
Common Claims at the end of Tenancy
There are a number of common claims made by the Landlord at the end of the Tenancy.
We will introduce some of them here. However, these claims are avoidable if you
take the precautions.
Please read though “Common Claims” at the end of the Tenancy in our Moving-in manual
section before you move into the property.
Damage to mattresses
It is recommended that a Landlord provide a tenant with Mattress protectors for
the duration of the tenancy to prevent damage to the exterior. Should this not be
provided, we suggest the tenant purchase their own to keep the mattress in good
condition. Mattresses cannot be cleaned easily as the application of water may rust
the internal springs, and therefore the reimbursement claim from the landlord may
be higher than expected.
Heat marks to wooden furniture
Wooden and varnished furniture is particularly susceptible to damage caused by applying
hot containers to the polished surface. Ensure mats or coasters are used throughout
the property to maintain the condition of such furniture.
Iron marks on carpets
Damage to carpets in the property can cause significant problems as the monetary
claim can be quite high in relation to the damage caused. Should a burn or stain
occur, the Landlord may not be able to arrange for the replacement of the damaged
portion, and may be required to calculate the cost of relaying the carpet against
the tenants time spent in the property.
It is important that the property is adequately ventilated throughout the tenancy
to prevent the growth of mould. Condensation is the main cause of mould and it is
vital that to avoid claims for damage, the tenant refrains from drying wet clothes
inside where possible, regularly opens windows and makes full use of extractor fans.
Areas most susceptible to mould from condensation are the kitchen and bathroom.
It may be necessary to purchase a dehumidifier if there are concerns over the spread
Damages, holes left on the walls
Your tenancy agreement states that the tenant is not permitted to affix any picture
hooks, nails, tacks or tape or any other item or adhesive which may damage the wall
without prior written consent from the landlord.
In order to avoid potential claims form the landlord for repair to any damage on
the walls or the decoration, we recommend you take special care to avoid any unnecessary